Uber has now announced a redesign of its driver app aimed at improving the overall experience for drivers. Uber specifically makes the point that in addition to looking at ways to improve the experience, it obtained copious amounts of data and feedback from drivers during a beta run of the app which was then used to further improve the app prior to today’s announcement. According to Uber, the new redesign represents a “built for drivers, with drivers” approach to app design.
One of the first and major changes Uber notes in the announcement is a more highly visible indicator of how much an Uber driver has currently earned for the day. This “Earnings Tracker” largely remains in view and lets drivers quickly see how much they have accumulated while also aiding in goal attainment by letting the driver now how far away they are from any pre-set goals, major milestones or incentive-based targets. Other notable changes include improvements to notifications in general, including improvements to how drivers are notified when there are additional earning opportunities nearby through a new “Status Bar.” As well as improvements to notifications regarding driver account activity, including more direct access to rider feedback. Likewise the new driver profile page provides an improved advertising platform for drivers to showcase their Uber history and achievements to riders.
In addition to announcing the newly-redesigned app, Uber also confirmed that in the coming months it will be releasing a new “Driver App Basics” guide designed to help new drivers better get to grips with Uber, quicker. Both the new guide and the new app, are part of a wider initiative launched by Uber to improve the relationship the company has with its drivers. A sentiment expanded on in the latest announcement with Uber stating that although the company refers to drivers as partners, it “didn’t always act” as though it was a partnership. The app is now understood to be available to Uber drivers and in spite of the Google Play Store listing still labeling the app as “beta” the listing shows the app as having received an update today.Google play
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